1. Help Centre
  2. Educators
  3. FAQs and Troubleshooting

What do I do if I check in and out at the wrong times?

It's fine if you make a mistake, just let us know!

What to do:

  1. If your timesheet has not been approved yet, please send a message in the shift chat specifying the centre and notify them that you have made a mistake. Also, provide them with the correct time. Additionally, you can add a Z Admin to the chat.
  2. Reach out to support chat and let us know the correct times. 

Please keep in mind that once you enter and confirm the times for your timesheet, they cannot be edited through the app. However, you can always reach out to us through the support chat, and we will fix it up for you.

It is essential to have an accurate timesheet as it determines whether you get paid correctly for your shift. So, make sure to double-check your details before submitting your final timesheet!

For more information on submitting your timesheet properly, please read this article >