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Help Centre

Centres

Centres

Streamline staffing at your centre: Essential guides, tips, and FAQs for effective use of Z Staffing's platform.

Getting Started

Setting up your centre profile for success

Downloading or updating the Z Staffing App

App Tips and How To's

How to Post Shifts

Managing your Shifts

Shift Chat

Disputing timesheets

Reviewing an Educator

Managing Proposed Times

Managing Educators (Favourites and Blocks)

Centre Web Portal

Adding or managing users for your centre

Support Chat

Draft shifts

Hiring full-time educators from Z

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FAQs and Troubleshooting

Can I request a specific educator for my shift?

How do I download an Educator's documents?

How do I switch to another one of my centres?

Can I request a different Educator for my shift?

What are the minimum hours I can book an educator for? Or can I send an Educator home early?

What is an Educators Reliability Rating?

An educator can't check-in/out. What should I do?

Forgot password, or update password

How do Breaks work?

An educator hasnt shown up for my shift, what do I do?

How do I add another centre to the app?

How far in advance can I post a shift?

Where can I see my invoices or pay by credit card?

How do I see my shift history?

How does overtime work?

Permanent conversions

What is the maximum shift length I can post for?

How do I close my account?

Can I let Z know about our centre's specific compliance requirements for educators who attend our shifts?

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