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What to do if you are running late to a shift?

We understand that sometimes there might be traffic or you may be having "one of those days". If you are running late for a shift, please follow the instructions below.

If you will be late for your shift, please let the centre know as soon as possible.

To do this, open the shift in the app and send a message to the centre through the shift chat.

Let them know that you will be late, as a matter of courtesy and in case they need to make other arrangements in the meantime.

Click here for instructions on how to use shift chat >

 

Pro tip:

If you're still worried or want to ensure that everyone knows you're running late, please inform the Z team through the support chat. We'll also try to reach out to the centre and notify them as soon as possible.

Click here for instructions on how to use support chat >