Once an educator completes your shift, you can leave them a review. The educator has the review score added to their star rating and any feedback submitted is only shared with the Z team.
At the end of your work shift, both you and the educator will be asked to provide feedback to each other. This feedback system is designed to help us maintain high-quality standards from both the center and educator's perspectives.
To provide feedback on the educator's performance, you can go to the "Done" tab and access the Shift List. There, you can quickly and easily review the educator and share your thoughts on their work by giving them a star rating.
Alternatively, you can tap into the shift detail to leave a more detailed review. If you rate an educator with 3 stars or less, we will ask you to provide further ratings on their communication, professionalism, presentation, timeliness, and interaction with the children.
You will also have an opportunity to enter some text if you would like to provide more context or information.
Did you know?
We are fully committed to providing the best educators in the market. To ensure this, we have established procedures to train educators based on the feedback you provide. So, please rate every shift, as your feedback helps to improve the quality of educators not only for your centre but increase the standard of educators across Australia.