The True Cost of Staff No-Shows in Childcare Centres

Written by Z Staffing

For those in the childcare sector, we know staffing struggles. From no-shows to unexpected sick days, juggling and managing these moments in your centre can be a mission. This blog will examine the hidden costs of staff absences, how this impacts your quality and compliance with government ratios, and technology solutions that can help you.

 

The Hidden Price Tag of Staff Absences

 

The childcare industry is plagued by staffing shortages, which turn a single staff member no-show from an inconvenience to a costly disruption. Based on industry standards and Z Staffing's experience with childcare centres across Australia, let's break down the areas where these hidden costs can catch you:

 

  • Direct replacement costs of emergency staff, whether they are from your casual pool or from an agency or other service.
  • Overtime payments to existing staff when your employees are subject to longer shifts to cover compliance gaps, staff lunch breaks, or other issues.
  • Administrative time spent coordinating replacements can significantly impact the overall functioning of office staff, taking them away from their essential duties.
  • The worst-case scenario is potential ratio non-compliance penalties, which can unexpectedly occur when you are shorthanded.

Beyond the Bottom Line: Quality and Compliance Impacts

 

When we look at staff no-shows through the lens of childcare quality and compliance, the stakes become even higher. This directly relates to Z Staffing's understanding of the strict regulatory environment in Australian childcare:

 

  • Risk of breaching mandatory staff-to-child ratios, which can put child supervision and safety at risk.
  • Compromised educational program delivery when educators and administrative staff are too busy to juggle education planning.
  • Stressed and overworked, the remaining staff can become resentful when they need to work longer hours to cover ratio gaps.
  • Potential impact on centre ratings and accreditation, which can impact how many parents choose to enrol their children at your service.

The Technology Solution: MYCP (Manage your Casual Pool)

 

Z Staffing’s award-winning technology brings you the MYCP platform to offer your centre many benefits and help you manage these challenging staffing issues, saving your centre time and money.

How Does Z Staffing’s Technology Work for my Childcare Centre?

Here’s a summary of how Z’s exemplary tech can improve your casual pool management:

 

  • When you post a shift, instant shift notifications are sent out to your own casual pool from the moment you publish it.
  • You are given the option to push the shift to Z Staffing Educators if it isn’t filled by your own casuals after a specific time.
  • You have access to real-time tracking of your shifts and casual covers, keeping everything streamlined from cover to cost.
  • Manual scheduling and phone calls are eliminated because the app manages your casual pool entirely.

Real Numbers: ROI Analysis

To put this into perspective, we have compiled some costings that childcare centre managers will recognise. These are the average costs of a staff no-show incident where there is no proper casual staffing management in place.

 

The average cost of a staff no-show without proper management

Cost of emergency replacement staff

$250-400/day

Cost of administrative time (2-3 hours)

$100-150

Cost of potential compliance penalties

$2000

Total potential daily cost

$2000-2550

Conversely, this is how your centre can benefit from having MYCP in place:

 

With Z Staffing's MYCP solution

Notifications to casual staff

Immediate

Administrative time

Minimal

Potential compliance risk

Significantly reduced

Platform cost

Fraction of a single no-show incident

Staff no-shows in childcare settings create a cascade of costs that extend far beyond the immediate financial impact. By implementing Z Staffing's automated staffing solution, MYCP, childcare centres can transform this challenge into an opportunity for improved efficiency and compliance. 

Choose Z Staffing’s MYCP Technology 

Z Staffing’s award-winning technology helps centres save money and optimise their own casual pools effectively. It empowers childcare services to ensure a consistent quality of care, providing a win-win for centres, staff, and the children in their care. Contact us today to talk about how MYCP can help you.

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About Z Staffing

When running or managing a childcare centre, you must ensure you have the correct amount of childcare educators to children to remain in ratio. With industry-wide worker shortages, planned holidays by permanent workers, and sudden staffing issues due to sick leave, it can be a challenge to ensure you have enough staff available.

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